Privacy Policy

Last updated: 15th of January 2025

Trustario (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit trustario.com or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Business name
  • Billing information (processed securely via third-party payment providers)

Business & Case Information

  • Google Business Profile links
  • Review URLs
  • Screenshots, CRM records, call logs, invoices, or other evidence you voluntarily provide

Technical Information

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Provide review removal services
  • Communicate case updates
  • Process payments
  • Verify eligibility for review disputes
  • Improve our website and services
  • Comply with legal obligations

We do not sell or rent your personal data.

3. Data Sharing

We may share limited information with:

  • Google (only as required to submit disputes and appeals)
  • Payment processors (Stripe, PayPal, etc.)
  • Legal or regulatory authorities if required by law

We never share your data for marketing purposes.

4. Data Security

We use industry-standard security measures to protect your information, including:

  • Encrypted data transmission
  • Secure storage
  • Limited internal access

However, no system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal and case data only as long as necessary to:

  • Complete services
  • Maintain records
  • Comply with legal obligations

You may request deletion of your data at any time unless legally required to retain it.

6. Cookies

Our website uses cookies to:

  • Improve user experience
  • Analyze traffic
  • Track performance

You may disable cookies in your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request correction or deletion
  • Withdraw consent

Contact us at support@trustario.com to exercise these rights.

8. Contact

Trustario
Email: support@trustario.com
Website: trustario.com